FREQUENTLY ASKED QUESTIONS

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What does the D.O. designation mean? 

A doctor of osteopathy or D.O. is a medical doctor who has a more comprehensive approach to the wellness of a patient. As a fully licensed physician, a D.O. provides a more holistic approach and incorporates treating the musculoskeletal system as a complement to traditional medicine with techniques such as manipulation and trigger point injections.  Dr. Ingrassia-Squiers was trained in osteopathic medicine, but is board certified in “allopathic” or traditional medicine. 

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What does the FACP acronym mean?

It is a Fellowship in the American College of physicians and is an honor. Being an FACP® is a distinction earned from colleagues who recognize your accomplishments and achievements over and above the practice of medicine. The most important considerations for ACP Fellowship are excellence and contributions made to both medicine and to the broader community in which the internist lives and practices.

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Is Dr. Ingrassia Squiers affiliated with any hospitals or nursing facilities?

Dr. Ingrassia Squiers is affiliated with Hackettstown Hospital and Morristown Hospital.  

Dr. Ingrassia is also affiliated with Heath Village and the House of the Good Shepherd nursing facilities. 

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What is the office policy for late and no show visits? 

We make every effort to be on time for all our appointments. Unfortunately, when even one patient arrives late, it can throw off the entire schedule for that session. In addition, rushing or “squeezing in” an appointment shortchanges the patient and contributes to decreased quality of care.  In light of this, patients arriving more than 15 minutes after their appointment time will be asked to reschedule. We apologize for any inconvenience this might cause.

 

Physical exams and consultation time slots are precious and very much in demand. In an effort to serve you better, we ask for proper notice for any cancellation. We understand that things may arise but we ask that you provide at least a 24-hour notice and failing to do so may incur a fee.

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What do I need to bring to my first appointment?

• Your insurance card

• Photo ID

• New Patient Forms

• Prior records if you are coming to discuss a particular issue

• Medication List if available 

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When is my next visit?

We recommend a Complete yearly Physical once yearly.  If you are on any medications we recommend you come in every 6 months and if you are a diabetic we recommend that you come in every 3 months.   

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How long do I have to wait to get my results?

No news is not good news!  We call you with all results within a week of your testing.  

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How long does it take to get an appointment?

Generally, we leave a block of appointments for same day sick, for a follow up within a day or two and for a complete yearly physical within 2 weeks.  New patients can be seen within 2 days for a sick visit and up to 3 weeks for a complete yearly physical.

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Who do I contact if I have a billing issue?

Please contact the billing company with all billing issues.  The billing company is Zotec 866-282-7702. 

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Can I pay my Invoice Online?

Yes, you can pay your invoice online at mydocbill.com

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What if I need to speak to the doctor after hours?

Dr. Ingrassia Squiers is always available on her emergency phone line that can be found on the office's phone message. All non-emergent calls should be placed during normal office hours. 

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How long does it take to get my prescription filled?

Please allow at least 48 hours for all prescription refills. If your prescription is through a mail order pharmacy, please contact us within one week to accommodate shipping time. 

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What does the office do in the event of Inclement weather?

The office will update the website in the event we have to close or delay opening.  Individuals with early appointments are encouraged to check the website or call the office before venturing out.  

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What to do after an ER visit or Hospital stay? 

We recommend that you schedule a visit one to two days after an ER visit and within a week after a hospital stay to ensure complete  and continuous care.

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